Specialista reklamaci a vratek, Pirna, oblast Drážďan, blizko Usti nad Labem

[Katerina_k]

Informace v českem jazyce kdyžtak dopošlu... Hledame specialistu vratek a reklamaci...
Nemecko - Pirna, oblast Dresden, blizko Ustni nad Labem


Turbado takes pride in selecting our most important asset - our employees. Become a part of our mission to deliver to customers top-notch consumer electronic products with service and integrity that is unparalleled.
Location:
Pirna, Dresden Area, Germany
Job Description
Full-time job (40h/week) as Claims Specialist.
Responsible for processing warranty claims (broken smartphones), as well as courier claims (lost packages) in accordance with company practices and procedures.

Essential Functions include:
Receive and process warranty and courier claims.
Communicate with repair centers and couriers regarding claims processing.
Review appeals and complaints and respond to customers

What we look for:
High School Diploma or equivalent combined education and experience.
Native speaker of German, fluent in English.
Proficiency in Microsoft Windows, Excel a plus.
Excellent attention to detail and organizational skills
Good time management abilities.
Strong interpersonal skills and decision-making abilities.
Effective and professional communication.
Ability to use manual or computerized systems for claims management.
Willingness and ability to learn and adapt in a fast-paced environment.

What we offer
Attractive salary based
Employee discount on Turbado products

Please send your CV and cover letter to recruitment[zavináč]turbado.eu. We are looking forward to receiving your application!
Barbara Stampfler
Head of HR
E-mail: hr[zavináč]turbado.eu
Phone: +36306396595